Shipping Policy

We are committed to providing a smooth and reliable shipping experience for all our customers.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days, where available

Please note that delivery times are estimates and may vary due to customs, weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery location and the shipping method selected.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be clearly stated on our website.

Tracking

Where tracking is available, tracking details will be provided once your order has been dispatched.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at checkout.

If an incorrect or incomplete address is provided and the order has already been shipped, additional shipping charges may apply for reshipment.

Delayed or Lost Orders

While we work with reliable shipping providers, occasional delays may occur.

If your order has not arrived within the estimated delivery period, please contact us so we can assist you in checking the status of your shipment.

We are not responsible for delays caused by circumstances beyond our reasonable control, including customs delays, severe weather, carrier disruptions, or other unforeseen events.

International Orders

For international shipments, the customer may be responsible for any applicable customs duties, taxes, or import fees imposed by the destination country.

These charges are determined by local authorities and are not included in the product price unless specifically stated.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team through the contact information provided on our website.